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  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed
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856-461-2112 | 130 Carriage Lane Delran, NJ 08075

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


What Our Customers Are Saying

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Trustworthy, honest, reliable work! (YES, at a shop! lol) I've been bringing my car to Classic Auto for (about 10?) years now. The first time was after I received a quote from another shop, someone told me to "go see Pete", and I'm glad I did. My car was fixed for about 25% of the price I was quoted elsewhere (a lot of the stuff they told me I needed, I didn't). Over the years I've had a lot of work done on not only my car, but my kids and parents cars too. I'm planning on keeping my car that already has over 240k miles on the road for a long time, and I trust them to help me do that.

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Great Mechanic!

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Pete has taken care of my cars since he opened the shop. He and his staff always do excellent work for a good price - and I'm very satisfied with the quality of his service. I am struck that he delivers on his promises; he doesn't promise what he can't deliver. And I have received honest auto advice, even if Classic does not end up doing the work. I can't speak highly enough of Pete and his crew. If you're unhappy with your mechanic or national chain shop, give Classic Auto Services a try. I think you'll be glad.

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There isn't a more honest mechanic shop in the area have been doing business with Pete for many years an he has always provided top quality services at a more then fair price an always stands behind his work!!! If your looking for a mechanic shop look no further!!!

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