- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Trustworthy, honest, reliable work! (YES, at a shop! lol) I've been bringing my car to Classic Auto for (about 10?) years now. The first time was after I received a quote from another shop, someone told me to "go see Pete", and I'm glad I did. My car was fixed for about 25% of the price I was quoted elsewhere (a lot of the stuff they told me I needed, I didn't). Over the years I've had a lot of work done on not only my car, but my kids and parents cars too. I'm planning on keeping my car that already has over 240k miles on the road for a long time, and I trust them to help me do that.
Great Mechanic!